A podcast about Salesforce, Certinia and consulting. John Draginis and Paul Rees look for ways to do everything better.
About the Podcast
Whether you work with Certinia or the Salesforce platform or you're a consultant who wants to get better, there are deeper questions that can't be answered with a quick Google search.
John Draginis and Paul Rees have worked in professional services and on the Salesforce platform for most of their careers. In Double Underscore, they discuss real issues faced day-to-day in consulting. This means digging into dealing with burnout, ethical dilemmas, the psychology of persuasion, and balancing technical and people challenges.
Sure, there's some tech talk, but this is not about writing better formulas, passing certification exams, or fanboying over mascots.
Paul and John break down the complexity, bask in the chaos, and seek out new and better ways to approach work (and life).
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Episodes
Wednesday Sep 11, 2024
Wednesday Sep 11, 2024
What does it mean to be an implementer?
What does it mean to be a consultant?
Does the difference matter?
Wednesday Aug 28, 2024
Wednesday Aug 28, 2024
The decision of whether, how, and how much to customize seems to come up on most projects. Paul and John weigh the tradeoffs.
And then:
Company culture... What is it really? (hint: not ping pong or foosball)
Wednesday Aug 21, 2024
Wednesday Aug 21, 2024
In lessons learned, Paul gets to the bottom of screen flow non-null variables and John streamlines sales campaign ROI.
In an extension of the previous episode, we expand on how to not be part of the problem:
- To MVP or not to MVP?
- How to escalate with vendors without alienating them
- Prioritize enablement over controls
- Don't over-automate
Lightning round - Artificial Intelligence
Wednesday Aug 14, 2024
Wednesday Aug 14, 2024
Paul and John discuss their 5 steps for preparing for an implementation:
- Assemble your team
- Evaluate your team
- Define expectations
- Select an implementation partner
- Don't be part of the problem
Monday Aug 05, 2024
Monday Aug 05, 2024
"Relativity applies to physics, not ethics." — Albert Einstein
- We're back! (after a few brief excuses)
- Ethics in consulting - a deep dive
Lightning Round: Know your acronyms
Tuesday Jun 04, 2024
Tuesday Jun 04, 2024
- Scheduled calls vs. Finding your flow state
- Revising History: Reporting snapshots edition
- Replacing the ‘New’ button
- How to get better better
- Lightning Round - Salesforce dates
Wednesday May 29, 2024
Wednesday May 29, 2024
- Eclipse recap
- Reporting Snapshots
- Automation App
- Waterfall, Agile, or Wagile?
- Lightning Round: Billionaire Club
Wednesday Apr 17, 2024
Wednesday Apr 17, 2024
- Parkour and creaks in the floor
- The not-so-ultimate coffee hack
- UAT - Are we doing it right?
- Kicking customers out of the nest
- Lightning Round: Building character(s)
Tuesday Apr 09, 2024
Tuesday Apr 09, 2024
- Loopy flow loops
- Flow email core action limitation
- Who are you, and what are you doing here?
- Permission to treat the witness as hostile / resistance training
- Lightning Round: Eclipse Edition!
Wednesday Apr 03, 2024
Wednesday Apr 03, 2024
- Is travel back?
- The value of face time
- Keep on grinding
- Stepping over the line
- You can be comfortable or good at your job, but you can't be both ... or can you?
- Paranoia won't destroy ya